YUREE HAN
Los Angeles, California
yureehan@gmail.com
PROFILE:
More than 15 Years of leadership, program management and change management experience in global HR, Finance and Technology projects for large enterprise organizational transformational programs
A self-starter who demonstrates initiative, responsibility, motivation and capability in areas ranging from collaborative innovative design, organizational transformation initiatives, strategic planning and execution, leadership coaching and building center of excellence for change management
WORK EXPERIENCE:
Infineon Technologies
Head of Organizational Transformation and Change Management
Trusted thought partner to HR and Enterprise Business Leaders
Lead a team of Senior Organizational Transformation experts supporting programs within the Americas as well as Global Initiatives
Programs focused on New Ways of Working, Talent Management, Culture Change, and Organizational Transformation (Mergers and Acquisitions)
University of Southern California (USC)
Organizational Change Management (OCM) Lead, Workday Finance and Human Capital Management
Led and managed a team of Change Management analysts to drive change managements trategy
Designed, planned and executed change management strategy for full adoption of HCM Workday and Enterprise Finacne Workday
Drove adoption within USC academic units through key engagement efforts ranging from design sessions, roadshows, workshops, panel discussions, quarterly focus groups and monthly feedback sessions
Build and engaged change leadership through monthly readiness plans including action plan, coaching plan and risk mitigation plan
Delivered a successful online User Acceptance Testing experience
Provide executive level updates for continued sponsorship
City National Bank (2018-2020)
Vice President, Change Lead
Impact: Global adoption of transformational regulatory changes
Built and executed on a collaborative and comprehensive change strategy with program team and leadership
Led stakeholder interviews, impact assessment, audience analysis and focus meetings to build a sustainable change solution in light of organizational culture and structural dynamics
Engaged the executive leadership and senior management teams to vision out and prioritize the changes within their business and monitored change practices to ensure adoption throughout the change cycle
Coached senior management by equipping them with practical and effective change management tools to help lead and engage their teams through difficult transitions
Developed the first enterprise wide change champion network and trained change agents on how to lead change in their business by co-developing change plans, maintaining a consistent feedback mechanism to manage optimum business engagement and executing on business adaptive training and communication deliverables
Implemented a comprehensive communication plan to engage various stakeholders throughout the life cycle of the program by leveraging consistent and poignant messaging from various key senders to impacted teams
Designed and developed customized training programs for colleagues using existing learning platforms, Web Ex and Skype for easy accessibility
Developed an integrated company intranet (SharePoint) for communicating changes and providing easy access to ongoing training and relevant content
Built out success metrics and tracked adoption for program reporting and the enterprise dashboard
Consulted on Change Workshop for the Leadership Transformation program
International Justice Mission (2017-2018)
Change Management, Senior Manager (Interim Director of Global enterprise technology portfolio)
Coached executives on effective employee engagement
Trained regional directors, managers and staff on effectively managing and leading change
Developed the change champion network: embedded change agents to communicate key messages to staff and gather direct feedback, and provide testing inputs.
Developed, led and managed the Global roll-out plan for the Workday HR and Finance system
Led requirements gathering sessions with executive leaders and key HR/ Finance stakeholders in India
Led the Global Enterprise technology team for the launch and stabilization of the Workday HR and Finance system at Headquarter
Presented monthly program status reports to Executives and Sponsors
Gave monthly and annual updates with major donors on financial status
Launched AGILE initiative across organization and co-led weekly scrums with technology teams
World Vision International (2013-2016)
Change and Communication Advisor
Principal lead for change and communication strategy for global recruitment system in 100 countries
Developed change and communication project plan to direct progress to project team and training team. Developed comprehensive project plan for staged implementation in each region.
Facilitated meetings with change leads and leadership for consistency of messaging to targeted stakeholders
Monitored adoption metrics through surveys and interviews to capture accurate state of change and stakeholders behaviors
Coached leadership and trained regional change leads to execute key communication and change efforts in their regions. Regions covered parts of Africa, Southeast Asia, and South America.
Re-branded the global recruitment effort. Collaborated with media team to develop marketing materials, videos, and visuals to multiple languages and worked with corporate communications for distribution
Capital Group Companies (2004-2012)
Internal Change Management consultant (2007- 2012)
Change management lead for Capital Group Companies’ billion dollar Transformation program. Worked closely with executives, management and project teams on a structured approach to communicate and manage change for associates to fully adopt new technology, processes, and organizational changes. Built out best of industry practices for PMO change management using PROSCI and other consulting agencies (Accenture, Deloitte, Infosys, PWC) best practices.
Impact: Successful global adoption of HP enterprise portfolio and project management tool rolled out to 5000 associates. Trained a core change team from various technology teams. Built a central communication hub for departments to report enterprise communications and mitigate the risk of redundant messaging. Developed enterprise survey, monitored adoption metrics and reincorporated associates’ feedback for upcoming iterative changes.
Past roles: Portfolio Management Analyst (2006-2007) and Marketing Analyst (2004-2006)
Facilitated corporate prioritization efforts with management globally to streamline the billion dollar global technology portfolio and align it to strategic business goals.
Impact: Streamlined the budget from a billion to $700,000 without employee reduction and optimized the portfolio value to the business
Managed key relationships with high producing advisers by maintaining detailed customer database, providing recent and relevant marketing tips, and delivering high value customer service experience
Developed workflow process design (VISIO) documentation for project portfolio pipeline process for project teams
Worked closely with SCRUM teams for QA technology projects
EDUCATION:
MPH, International Health at Loma Linda University Certified in Humanitarian Assistance, 2004
Courses: Refugee health, Epidemiology, Maternal & Child Health, Toxicology, Statistics, Community Development
BA, Studio Art at University of California, Irvine, 2000
ADDITIONAL SKILLS:
Certification: Project Management Professional (PMI), Change management certified (PROSCI)
Technical Skills: MS Office, MS Project, MS Visio, MS SharePoint, MS Publisher, Workday, Lotus Notes, Teamwork & Qualtrics Survey and SurveyMonkey. Familiar with Agile project methodology
VOLUNTEER EXPERIENCE: (2014-current)
Young Professionals Board member at the Alliance for College Ready Public Schools in Los Angeles
Leading program efforts to engage junior high and high school students in lower income neighborhoods with college prep, application process, school networking and mock interviews.
Fund-raise for college scholarships through the Leaders of Change events and crowd-sourcing
Mentor seniors in high school and work on a strategy for getting into the best college
Past Volunteer Accomplishments:
Raised $100,000 from the Betting by the Bay Annual galas 2011 & 2012 for CASA Orange County
Partnered on the 2011 Strategic planning effort with UCLA for AIDS Research Alliance direction in research and plans for expanding Los Angeles donor base
ACTIVITIES:
I am an avid hiker and enjoy going backpacking in mountains. I am a practicing artist and mainly work in watercolors and oils. I love singing jazz, musicals and some old school rock n roll. I am sadly a poor ukulele player but it’s still my instrument of choice.